Success Stories

Case Study: Supporting English Language Study at Pricewaterhouse Cooper

A very interesting interview was published in this past spring's issue of Innovations Magazine by Educational Testing Service (ETS). In it, Carlos Lenck, Director of Human Capital at the Pricewaterhouse Coopers (PwC) branch in Chile, clearly explains the value of English in a global context. 

A Growing Consensus: AirAsia Adds TOEIC English Testing

Last week, the AirAsia Group, Asia's largest low-fare airline, announced that it would be requiring TOEIC test scores for all flight attendant applicants.

The company, which is based in Malaysia and serves some 400 destinations in more than 20 countries, is in agreement with many others in the industry who have been finding TOEIC tests to be the right fit for their needs.

TOEIC: Why It's Bigger than Ever in Japan

Japan was the country where TOEIC tests were first administered and have always been widely used there. Now, however, the world's leading test of English for daily and workplace use is soaring to new heights in the country.
 
The Daily Yomiuri newspaper reports that the TOEIC test seems poised to replace the national Eiken test as Japan’s most popular test of English.

Success Story: Reordering Hiring Steps Saves Employer Money, Improves Results

Thai Airlines since 1988 has used the TOEIC tests, the gold standard for workplace English proficiency assessment, to screen flight attendant applicants. However, a recent, simple change in their hiring process steps has now provided them with significant savings as well as improving the quality of their screening.
 
Becoming a flight attendant is an extremely popular goal, with about 10,000 applicants for Thai Airlines typically competing for around 100-150 open positions.

TOEIC® Success Story: China Southern Airlines

It surprised me initially to learn that so many airlines use TOEIC tests. While it makes sense, given the tests' focus on everyday, workplace English that is international rather than specific to any given country, aviation-industry-specific tests do exist, including those created by the International Civil Aviation Organization.

Two of several reasons why TOEIC tests are preferred are

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