Access Program Assistant

Position Title: Access Program Assistant

Reporting to: English Language Program Manager

Contract Type and Duration: One Year

Desirable Start Date: Immediately

 

Position Overview

AMIDEAST Jordan is seeking a motivated and self-driven Access Program Assistant to join the team at their offices in Amman, Jordan. The Program Assistant will assist in administrative tasks to address the needs of the English Language/Access Department with regards to management and support of processes of the English Access Microscholarship Program in Jordan.

 

Roles and Responsibilities

  • Coordinate with Access program instructors on class grades, attendance, materials and milestone documents;

  • Perform administrative tasks such as certificate printing, service and material procurements and data collection as requested by the English Language Manager or Access Program Coordinator;

  • Communicate and coordinate frequently, accurately, and responsibly with AMIDEAST’s office in Amman and Access program staff;

  • Exhibit behavior and communications that reflect AMIDEAST’s goals of strengthening partnerships and understanding;

  • Attend and support Access program community service events, opening or closing ceremonies, enhancement or summer camps meetings or other events as required by the Program Coordinator or Program Manager;

  • Assist AMIDEAST staff  in preparing statistical and narrative reports about all program or class activities and results; 

  • Follow AMIDEAST standard operating procedures;

  • Follow up daily on the call log sheet and respond to customer requests or deliver requests to the relevant department or position.

  • Maintain accurate and up to date filing and records in compliance with the requirements pre-set;

  • Perform any other AMIDEAST work-related duties requested by the Program Manager or Country Director.

 

Qualifications

  • Bachelor’s degree in a relevant field,

  • Proficiency in Arabic and English,

  • Computer literacy in MS Office,

  • Ability to multi-task and prioritize responsibilities,

  • Excellent oral and written communication and interpersonal skills,

  • Must possess problem-solving skills, be a team player and a self-starter,

  • Cross-cultural sensitivity and customer service orientation,

  • Availability for travel both within and outside Jordan.

 

Application Method: Apply through Akhtaboot

Deadline: Tues, 09/12/2018