General Description
In this workshop, participants will learn to negotiate creatively, using a ‘win-win’ approach that fosters business relationships and maximizes outcomes for all the parties involved. Participants will also gain skills in preparing for and conducting successful negotiations, applying the behaviors of superior negotiators. Finally, they will work on assessing and broadening their negotiation style, as well as using and responding to commonly used negotiation tactics.
Learning Objectives
- Define “negotiation” and the “win/win” approach;
- Understand and apply the stages of negotiations:
Preparation: where interests are defined and options are generated
Negotiation: where behaviors of successful negotiators are applied
Settlement and Evaluation: where the parties agree on a win/win solution to close the negotiations, and evaluate the success of the negotiation
- Assess their own negotiation style
- Adjust their negotiation style across situations and in response to their opponent’s style
- Identify, use and respond to commonly used negotiation tactics
- Set a personal action plan to improve their negotiating skills