Those Krazy Test TaKers

In today's world of James Bond-style cheating technology and sophisticated test taker impersonation schemes, it was refreshing to follow a recent thread on the National College Testing Association listserv (NCTA-L) telling tales of what probably comprises the great majority of rule-breaking behaviormore silly than shameful. 

This listserv, whose members are primarily test administrators based at U.S. undergraduate institutions, typically sticks to relatively dry subjects such as comparative proctor pay and CLEP eligibility details. Since most of our AMIDEAST offices administer tests such as CLEP as well as working with proctors, and because we want to keep an eye out for NCTA members who might be willing to open new TOEIC USA Speaking & Writing test centers, the listserv interesting enough to usbut I wouldn't generally share the messages here.

One with the subject line "Sigh: some people....," however, unleashed a stream of great stories about "helicopter parents," anger management problems, and other test center sorrows. Here are some of my favorites. (Wording has been slightly altered where needed for clarity and tale tellers remain uncited to protect the innocent.)

  • I asked for identification and the student pointed out his photo in the high school yearbook.
     
  • My favorite was a young woman who explained that if I would "just" let her access her Facebook page via her iPhone, there were lots of photos of her posted there to prove her identity.
  • One night, an examinee and I both called University Public Safety to come to the test center at the same time to deal with difficult peopleeach other!
     
  • A student was told to put her belongings in a locker and given the key to secure it. A few minutes after sitting down, she went to the proctor and said, "I'm sorry but I can't figure out where the key goes into the computer to get the test to start."
     
  • A test taker turned in his scratch paper with a corner missing. I asked him for the missing bit, thinking he was going to reach in his pocket and pull it out with a wad of gum in it. NOOO, instead he walked back into the testing room, went to a workstation where another person (female) was testing, and retrieved the paper from there . A message on it read “Hey, I think you’re cute. Call me if you don’t mind [phone number].”

    I must admit I really had trouble maintaining composure when I told him that he is not allowed to communicate in any way, shape or form with others who are testing.

Finally, the story that started the whole thread, which, perhaps even more than the one above, reminds us that no matter how specific our instructions, people come in with their own overriding priorities:

  • I just had a father open the door to the room where he daughter was testing along with another student, tell her he loved her, then laughed and walked away....

Infuriating, wrong, and unfair to the other test takerbut rather sweet.

Do you have a funny test taker, student, or parent story to share?

Lia Nigro, TOEIC USA Team

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